Why Choose a Local Brand for Your Digital Lock?

When selecting a digital lock, especially in a security-conscious country like Singapore, the brand you choose matters. While many consumers are drawn to foreign OEM (Original Equipment Manufacturer) products because of their affordability, these products often come with hidden costs that extend far beyond the price tag.

Choosing a local brand such as igloohome, which has its headquarters in Singapore and is available in some other countries, offers a range of benefits, including quick customer service, strong data protection, and high product quality.

Here's why opting for a trusted local brand like igloohome can make all the difference.

Quick and Reliable Customer Service

One of the primary advantages of choosing a local brand like igloohome is the immediacy and reliability of its customer service. With its headquarters in Singapore, igloohome provides faster response times for inquiries, repairs, and installation services. This is especially important when dealing with security products like digital door locks, where issues such as malfunctions or installation delays can affect your daily routines.

On the contrary, OEM products often involve long waiting times for customer service, as assistance typically comes from overseas. Repairs or replacements may also take longer, leading to frustration.

When dealing with something as crucial as home security, quick and effective customer service should be a priority, and igloohome delivers on that front.

Robust Data Protection and Privacy Compliance

With the increasing use of digital locks that are connected to the internet or require biometric data, privacy, and data security have become significant concerns for customers. igloohome stands out by fully complying with Singapore's Personal Data Protection Act (PDPA). This means that any data collected by the lock is treated according to the highest privacy standards.

Moreover, igloohome digital locks are designed to work fully offline to ensure that your data is secured and never transmitted over the internet. This is in stark contrast to many OEM products that are internet-dependent and may expose users to security breaches or unauthorised access. In such cases, data must often be stored in a foreign country, potentially giving rise to full state control over sensitive information. Additionally, with many OEM products, users have no control over how their data is accessed or shared.

igloohome guarantees that all biometric data is stored exclusively on the lock itself. In contrast, some OEM products may store biometric data on insecure external servers, increasing the risk of data breaches. Weak data encryption and lack of compliance with privacy regulations further compound these risks.

High Product Quality and Accreditation

When it comes to digital door locks, product quality is non-negotiable. igloohome is not only known for its high-quality materials but the company, igloo, is also accredited by Singapore's Infocomm Media Development Authority (IMDA). This certification assures customers that igloohome’s products meet stringent local standards for both quality and security.

Additionally, customers have the right to withdraw consent for data collection at any time, offering a level of control and transparency that is rarely found with non-accredited OEM brands.

In contrast, many OEM products are produced by companies that lack proper accreditation, leading to concerns about the long-term reliability and security of the devices. Additionally, OEM brands may not offer the same level of protection when it comes to data privacy, leaving consumers vulnerable to potential data misuse.

Choose igloohome, A Trusted Local Brand for Digital Locks

For consumers looking for a reliable, secure, and high-quality digital lock, igloohome is the perfect solution. With its local presence, fast customer service, strong adherence to data privacy laws, and made by an IMDA-accredited company, igloohome offers users peace of mind. In a world where privacy and security are important, we ensure that your data stays protected and your home remains secure.

So, if you're considering a digital lock, choose igloohome – a trusted local brand that prioritises your privacy and security while delivering top-notch customer service and product quality.